ZAF Operations Assistant Manager Monzo (1154)

The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications & Experience Required: At least 12 months t enure as a n Operations Supervisor within Teleperformance (Essential) Proven experience in management of a Financial / Regulated / Collections C ontact C enter Experience in KPI Management OAM JUMP completed (Essential) Solid understanding

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About IT & Tech work in Eastern Cape

Tech work in South Africa concentrates in Sandton, Rosebank and Midrand, in Cape Town’s Century City and Woodstock, and in a growing number of remote roles open to candidates anywhere in the country. Demand runs strongest for software engineering, cloud infrastructure and support desks. A degree helps, but AWS, Microsoft and CompTIA certifications are routinely accepted in its place for infrastructure and support work. The fastest way to stand out is to publish something — a GitHub repository or a short write-up of a home lab carries more weight than a CV line listing technologies you have merely touched.

The Eastern Cape job market divides between the automotive cluster around Gqeberha and Uitenhage, manufacturing in Buffalo City, and a business process outsourcing sector that has grown quickly in Gqeberha. Government, education and health are the other large employers here.

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