purpose We are seeking an LLM Systems Engineer to design, implement, and optimise our AI-powered customer service platform. This role requires expertise in prompt engineering, business logic translation, and production AI systems. You will work with our team to build multi-agent conversational AI systems that handle complex customer interactions across billing, technical support, and sales domains. AI should be a force multiplier here. Use it to work faster and maintain high standards — but
Listing summary from the employer — the full description and application are on the employer’s site via the Apply button.
About IT & Tech work in Western Cape
Tech work in South Africa concentrates in Sandton, Rosebank and Midrand, in Cape Town’s Century City and Woodstock, and in a growing number of remote roles open to candidates anywhere in the country. Demand runs strongest for software engineering, cloud infrastructure and support desks. A degree helps, but AWS, Microsoft and CompTIA certifications are routinely accepted in its place for infrastructure and support work. The fastest way to stand out is to publish something — a GitHub repository or a short write-up of a home lab carries more weight than a CV line listing technologies you have merely touched.
Cape Town’s economy leans on tourism, hospitality, wine, business process outsourcing and a substantial technology sector. The call centre and BPO industry is a large and steady entry-level employer, particularly for matriculants with strong English fluency.
IT & Tech jobs on JobsJunction
We currently list 69 it & tech jobs across South Africa, including 11 in Western Cape. Browse all it & tech jobs or see what else is open in Western Cape.
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How to apply
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