Client Experience & Claims Officer

EdUpStairs seeks a detail-oriented administrator to join our team in Mpumalanga, Sabie. The role involves receiving and verifying registration documents, logging claims in the operational system, and supporting employer services at kiosks, online, and service centres. The successful candidate will handle queries and complaints, apply Batho Pele customer-care principles, and demonstrate strong computer literacy and business writing skills. Matric is required. J-18808-Ljbffr

Listing summary from the employer — the full description and application are on the employer’s site via the Apply button.

About Admin & Office work in South Africa

Administrative work is the entry point most South African employers hire through, and it ranges from reception and data capture through to executive assistant and office manager. The baseline is computer literacy — Outlook and Excel at a working level — plus a professional telephone manner. What lifts an application above the pile is Sage or Pastel exposure and advanced Excel, because those cut the training time an employer has to budget for. Many of these roles are filled through word of mouth and agencies that shortlist quickly, so apply the day a listing appears rather than at the end of the week.

This role is listed without a fixed province, which usually means it is remote, it covers a national territory, or the employer hires countrywide. Remote South African roles still generally require you to be resident in the country and to hold valid work authorisation.

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How to apply

Applications for this role are handled directly by the employer. JobsJunction never asks a job seeker for money — read our guide to job scams in South Africa before you send anyone your documents, and make sure your CV clears the screening software most large employers run it through.

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